Help

Digital Banking assistance

Feature overviews and troubleshooting. For account-specific issues, contact Member Services.

Bill Pay

Pay bills from Digital Banking without mailing checks. Add payees carefully and verify account details.

Zelle®

Send money to people you trust. OnPoint and Zelle will not ask you to send money to yourself to “verify” an account.

Mobile Deposit

Deposit checks with your phone camera in the OnPoint Mobile app. Follow on-screen endorsement instructions.

Digital Wallet

Add eligible cards to supported digital wallets through official card controls or wallet apps.

Alerts

Enable balance and transaction alerts to spot unusual activity quickly.

Personal finance tools

Use available budgeting/PFM features inside Digital Banking where offered. Educational calculators are also on this site.

Troubleshooting

Update the app or browser, retry Digital Banking, and call 800.527.3932 if you remain locked out.