Security center
OnPoint Security Center — protect what matters
Practical guidance for recognizing scams and banking safely with OnPoint Community Credit Union. OnPoint will never ask for passwords, one-time codes, PIN, or CVV by phone, email, or text.
Safe OnPoint banking habits
Whether you searched for OnPoint login, OnPointCU login, or OnPoint banking security, start here. Bookmark /login/ and return to this site directly—do not rely on unexpected links.
- Verify you are on this official OnPoint Community Credit Union website
- Enable alerts in Digital Banking when available
- Use unique passwords and keep devices updated
- Never share one-time codes with callers or texters
- Report suspected fraud immediately to Member Services
For Zelle®, only send money to people you know and trust. Review scam alerts and the cybersecurity guide.
Report fraud
Member Services: 800.527.3932
After-hours ATM/debit: 833.337.6075
Platinum Visa after-hours: 866.820.3101 · Signature Visa: 866.820.5831
Security topics
Phishing & spoofing
Recognize fake emails, texts, and sites
Identity theft
Steps if your information is exposed
Account takeover
Lock down access quickly
Card fraud
Lost/stolen cards and unauthorized charges
Zelle® scams
Only send money to people you trust
Password security
Unique passwords and MFA
Mobile security
App updates and device hygiene
Elder fraud
Protecting vulnerable members
Business fraud
Vendor and invoice schemes
Security FAQs
Will OnPoint ask for my password or one-time code?
No. OnPoint Community Credit Union will never ask for passwords, one-time / Secure Access Codes, PIN, or CVV by phone, email, or text.
Where should I use OnPoint login?
Only from the OnPoint login hub on this official site (/login/). Do not enter credentials from unexpected email or text links.
How do I report fraud at OnPointCU?
Call Member Services at 800.527.3932. After-hours ATM/debit fraud: 833.337.6075.
Is this the official OnPoint Community Credit Union website?
Yes. This is the official first-party site for OnPoint Community Credit Union (OnPointCU). Confirm routing 323075880 and bookmark /login/ for Digital Banking.