Security center

OnPoint Security Center — protect what matters

Practical guidance for recognizing scams and banking safely with OnPoint Community Credit Union. OnPoint will never ask for passwords, one-time codes, PIN, or CVV by phone, email, or text.

Safe OnPoint banking habits

Whether you searched for OnPoint login, OnPointCU login, or OnPoint banking security, start here. Bookmark /login/ and return to this site directly—do not rely on unexpected links.

  1. Verify you are on this official OnPoint Community Credit Union website
  2. Enable alerts in Digital Banking when available
  3. Use unique passwords and keep devices updated
  4. Never share one-time codes with callers or texters
  5. Report suspected fraud immediately to Member Services

For Zelle®, only send money to people you know and trust. Review scam alerts and the cybersecurity guide.

Report fraud

Member Services: 800.527.3932

After-hours ATM/debit: 833.337.6075

Platinum Visa after-hours: 866.820.3101 · Signature Visa: 866.820.5831

Security topics

Phishing & spoofing

Recognize fake emails, texts, and sites

Identity theft

Steps if your information is exposed

Account takeover

Lock down access quickly

Card fraud

Lost/stolen cards and unauthorized charges

Zelle® scams

Only send money to people you trust

Password security

Unique passwords and MFA

Mobile security

App updates and device hygiene

Elder fraud

Protecting vulnerable members

Business fraud

Vendor and invoice schemes

Security FAQs

Will OnPoint ask for my password or one-time code?

No. OnPoint Community Credit Union will never ask for passwords, one-time / Secure Access Codes, PIN, or CVV by phone, email, or text.

Where should I use OnPoint login?

Only from the OnPoint login hub on this official site (/login/). Do not enter credentials from unexpected email or text links.

How do I report fraud at OnPointCU?

Call Member Services at 800.527.3932. After-hours ATM/debit fraud: 833.337.6075.

Is this the official OnPoint Community Credit Union website?

Yes. This is the official first-party site for OnPoint Community Credit Union (OnPointCU). Confirm routing 323075880 and bookmark /login/ for Digital Banking.