Member assistance

OnPoint membership is available to people who live, work, worship, or attend school in published Oregon counties and in Clark, Skamania, Cowlitz, and Lewis counties in Washington. A $5 savings deposit establishes membership. See the membership page for the full county list.

You can explore membership options on OnPoint’s credit union membership page and open an account through OnPoint’s published channels (online, in branch, or as otherwise offered). Membership begins with the required savings deposit and meeting field-of-membership rules.

Published Oregon counties include Benton, Clackamas, Clatsop, Columbia, Coos, Crook, Curry, Deschutes, Douglas, Gilliam, Hood River, Jackson, Jefferson, Josephine, Klamath, Lane, Lincoln, Linn, Marion, Morrow, Multnomah, Polk, Sherman, Tillamook, Wasco, Washington, Wheeler, and Yamhill. Always confirm the live list on OnPoint’s membership page.

OnPoint Community Credit Union’s routing number is 323075880. Use this number for direct deposit and ACH setup as instructed by your employer or billing provider.

OnPoint publishes a financial institution street address for wires as 2701 NW Vaughn St, Portland, OR 97210. Confirm current wire instructions on OnPoint’s wire transfers page before sending funds.

OnPoint Community Credit Union, P.O. Box 3750, Portland, Oregon 97208.

Call 800.527.3932 (or 503.228.7077 locally). Published hours are Monday–Friday 7 a.m.–7 p.m. and Saturday 9 a.m.–3 p.m. Confirm hours on OnPoint’s site if you are calling on a holiday.

Use the OnPoint login hub at https://secure-onpointcu.com/login/ for OnPointCU login, OnPoint login, and OnPoint log in. Bookmark that page. Enter credentials only on Digital Banking screens reached from this official site.

Yes. OnPointCU, OnPoint Credit Union, OnPoint Community CU, OnPointCommunity, OnPointCommunity Credit Union, On Point Community Credit, OnPoint banking, and searches for OnPoint credit union bank all refer to OnPoint Community Credit Union—a member-owned credit union (NCUA charter 62745) serving Oregon and Southwest Washington, not a stock bank.

OnPoint is a credit union—often searched as “OnPoint credit union bank.” It is member-owned, not a stock bank. Deposits (shares) are federally insured by the NCUA to at least $250,000.

Use OnPoint’s official enrollment flow on the secure OnPoint banking host. This website does not process enrollment credentials. If you need help, contact Member Services using published phone numbers.

Yes. OnPoint Mobile is available on the Apple App Store and Google Play. Download only from the official store listings linked from OnPoint’s website.