Member assistance
Help when you need it
Quick links for cards, fraud support, Digital Banking, routing number, and branch service—on the official OnPoint site.
Información en españolRecursos en español
Routing number323075880
After-hours fraud (ATM/debit)833.337.6075
Lost or stolen cardReport & freeze guidance
Call Member Services800.527.3932 · Monday–Friday 7 a.m.–7 p.m.; Saturday 9 a.m.–3 p.m.
Freeze credit cardDigital Banking help
Set travel noticeBefore you travel
Schedule an appointmentFind a branch
Cards & fraud
After-hours ATM/debit fraud: 833.337.6075
Platinum Visa after-hours: 866.820.3101
Signature Visa after-hours: 866.820.5831
During business hours, start with Member Services at 800.527.3932.
Travel & Digital Banking
Set travel plans in Digital Banking when available, or call us before you go.